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FPS
Fairfield Public Schools Device Help Center
District Website

Student Guide

This guide explains everything you need to know about your school Chromebook, including the device check-in system and what to do if you have questions.

What is the Device Check-in System?

Every Chromebook at Fairfield Public Schools has a small program that helps us keep track of devices and make sure the right student has the right Chromebook. This helps us:

  • Make sure you have your assigned device
  • Help find your Chromebook if it gets lost
  • Fix problems faster when you need a repair
  • Know when to replace older devices

The Check-in Prompt

About once every three months (or sometimes sooner), you'll see a message on your Chromebook asking you to confirm that the device you're using is your assigned device.

What the check-in looks like When a check-in is needed, you'll see a small popup near the corner of your screen. Click on it to open the check-in form, then select the appropriate response.

When you see a check-in prompt:

  1. Read the message carefully
    The prompt will show your device's serial number (found on a sticker on the back).
  2. Check the serial number
    Look at the sticker on the back of your Chromebook. Does it match?
  3. Select your response
    • "Yes, This Is My Device" - If the serial number matches your assigned Chromebook
    • "No, I Have a Different Device" - If you're using a different Chromebook than usual
    • "Not My Device" - If this isn't your assigned Chromebook at all

What If I Have the Wrong Device?

Sometimes students accidentally swap Chromebooks with a friend, or pick up the wrong device from a cart. If you discover you have the wrong Chromebook:

Don't Panic! Having the wrong device happens sometimes. The important thing is to let us know so we can help you get the right one back.
  1. Tell your teacher or LMS staff
    They can help you figure out what happened and get the right device.
  2. Check with classmates
    If you recently switched with someone, ask if they have your Chromebook.
  3. Use the check-in prompt
    Select "No, I Have a Different Device" when you see the prompt. This alerts IT that there may be a swap.

Important Things to Remember

DO:
  • Respond to check-in prompts promptly
  • Keep your Chromebook in your bag when not in use
  • Report damage immediately
  • Charge your device every night
  • Only use YOUR assigned Chromebook
DON'T:
  • Trade or swap Chromebooks with friends
  • Ignore check-in prompts
  • Use someone else's device without permission
  • Remove any labels or stickers
  • Leave your Chromebook unattended

Getting Help

If you have questions or problems with your Chromebook:

  • During school: Talk to your teacher or visit the Library/Media Center
  • At home: Ask a parent to email [email protected]
  • Device damage: Report it to your teacher immediately - accidents happen!
Pro Tip Know your Chromebook's serial number! It's on a sticker on the back of your device. This number helps IT identify your specific device quickly.